Three inboxes. No ticket queues, no autoresponders pretending to be people. The two of us read most of what comes in, and reply from the same address.
We split mail by intent so the right person reads yours. Reply comes from the same address, usually the same day.
Visa snag, refund question, document a worry, bug report, data rights, anything specific to your account.
Curious about the app, want to share your move story, or sending feedback. Lands with Dakshin and LJ.
University partners, consultancy collaborations, press, legal queries — anything that isn't a direct user account.
Start your subject line with URGENT and you skip the queue. We watch this filter all day.